If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third party dispute resolution provider (free of charge) at https://feedback-form.truste.com/watchdog/request
Privacy is Paramount to Us
At LoveLifeToys we understand the need for and are committed to protecting our customer's privacy. We absolutely will never share any information about you with any third party other than those (such as USPS for example) who require such information to complete the delivery of our products to you.
If you purchase a product from us, we request certain personally identifiable information from you on our order form. You must provide contact information such as, name, billing address shipping address, email, and telephone number for international and express orders only and financial information such as, type of credit card, credit card number, CCV number & expiration date. If you want to order a product for a gift recipient, we will also request for that person's name and shipping address. Suki LLC will not store this information and will only use it for the sole purpose of completing this order.
We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.
You may give us your email address if a product is currently out of stock. We will then contact you via email to inform you that the item is available again to purchase.
At times, when we have enthusiastic customers whose stories we would like to share with our community of users, we will post them to our Web site in the testimonials section. We will, however, make sure we receive a customer's permission to post the information prior to posting. To request removal of your personal information from our testimonials, contact Customer Care at 45 Lafayette Rd. #332 North Hampton, NH 03862. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.
Links to Other Sites
This Web site contains links to other sites (such as www.apple.com) that are not owned or controlled by Suki LLC. Please be aware that we, Suki LLC, are not responsible for the privacy practices of other sites.
We encourage you to be aware when you leave our site of the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies only to information collected by this Web site (www.LoveLifeToys.com).
Some of our pages utilize framing techniques to serve content to from our partners while preserving the look and feel of our site. Please be aware that you are providing your personal information to these third parties and not to LoveLifeToys.
Social Media Widgets
Uses of Information
If you wish to subscribe to our newsletter, we will use your name and email address to send the newsletter to you. Out of respect for your privacy, we provide you a way to unsubscribe. Please see the "Choice and Opt-out" section.
We will send you strictly product-related announcements on rare occasions when it is necessary to do so. For instance if we have a product related issue, we might send you an email. Generally, you may not opt-out of these communications which are not promotional in nature and are for the sole purpose of informing you of crucial product information. (Example: product recall information.)
Based upon the personally identifiable information you provide us, we will send you a welcoming email to verify your username and password. We will also communicate with you in response to your inquiries, to provide the services you request and to manage your account. We will communicate with you by email or telephone, in accordance with your wishes.
We use an outside shipping company to fulfill orders and Paypal Web Payments Pro to bill you for goods and services. These companies do not retain, share, store or use personally identifiable information for any other purposes.
In certain situations, Suki LLC may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Web site.
If LoveLifeToys is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
We provide you the opportunity to 'opt-out' of having your personally identifiable information used for certain purposes, when we ask for this information. If you no longer wish to receive our newsletter, you may opt-out of receiving them by following the instructions included in each newsletter or communication or by emailing us at firstname.lastname@example.org.
As is true of most Web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users' movements around the site and to gather demographic information about our user base as a whole.
We do not link this automatically-collected data to personally identifiable information. IP addresses are tied to personally identifiable information to help prevent fraud.
Secure Transactions on our Web site
The security of your personal information is important to us. When you enter sensitive information (such as credit card number and/or social security number) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL). All of our credit card transactions are processed by PayPal Web Payments Pro, a leading provider of internet-based transaction services. The charges on your credit card statement will appear as "Suki LLC".
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.If you have any questions about security on our Web site, you can send email us at Customer Care.
Access to Personally Identifiable Information
Upon request Suki LLC will provide you with information about whether we hold any of your personal information. If your personal information changes, or if you no longer desire our service, you may [correct, update, amend, delete/remove, ask to have it removed from a community forum or testimonials on our site by making the change on our “My Account” page or by contacting us by postal mail at the contact information listed below. We will respond to your request to access within a reasonable timeframe.
We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services contact us at Customer Care. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Whether LoveLifeToys is shipping to your home, to your work or to a gift recipient, the delivery will be totally discreet. Our packaging makes no mention of the nature of the contents, so your goods will arrive without a hint at what's inside. All of our orders are shipped in plain packaging with "Suki LLC" as the sender. We love our logo, but it does not appear anywhere on the outside of the shipping box. Inside the box, however, you will find our packaging with all the fun that goes with it.
No Unsolicited Correspondence
LoveLifeToys does not make unsolicited phone calls, or send unsolicited email or postal mail. We will never send you correspondence unless 1) you are on our mailing list or beta team, or 2) it is required to complete your transaction. Email is sent to confirm your order, to notify you about backorders, and to supply you with the tracking number for your shipment. We only contact customers by phone when there is a question regarding an order. If you ever receive any unsolicited contact from us, please e-mail Customer Care so that we can make sure that there is no further unprompted contact.
We partner with a third party to either display advertising on our website or to manage our advertising on other sites. Our third party partner may use technologies such as cookies to gather information about your activities on this website and other sites in order to provide you advertising based upon your browsing activities and interests. If you wish to not have this information used for the purpose of serving you interest-based ads, you may opt-out by clicking here. Please note this does not opt you out of being served ads. You will continue to receive generic ads.
Changes in this Privacy Statement
If we decide to change our privacy statement, we will post those changes to this privacy statement, the page, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this statement, we will notify you here, by email, or by means of a notice on our home page prior to the change becoming effective.
If you have any questions about this Privacy Notice, the policies of this site or your interaction with LoveLifeToys, please don't hesitate to contact us.
Last update: 09/06/16